The Beginners Guide to Process Flowcharts

You’ll learn the essentials of process flowcharts and how to use business analysis to model them. Engage with real-world examples and hands-on activities that provide you with valuable insight as you build your skills and confidence in modeling.

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Enroll for $17

Why is modeling so valuable to business analysis? It illustrates how processes should be running, which helps you better understand where improvements and efficiencies can be found – and where the problems may lie!

 After this course, you’ll model flowcharts that bring business processes to life, and be one step closer to solving business problems more effectively and efficiently. 

Learn more about the course and your instructors below!

Why is modeling so valuable to business analysis? It illustrates how processes should be running, which helps you better understand where improvements and efficiencies can be found – and where the problems may lie!

 After this course, you’ll model flowcharts that bring business processes to life, and be one step closer to solving business problems more effectively and efficiently. 

Learn more about the course and your instructors below!

In this course, you’ll find value in learning:

  • Process mapping in the real world, and explains when and why you should create process flowcharts.
  • Back to flowchart basics with clear explanations of what core symbols signify. 
  • An intro to Draw.io – the best free process mapping tool available. 
  • 7 essential steps to creating process flowcharts that provide guidance for your best maps. 
  • How to create swimlane process flowcharts so your teams know exactly what to do.
  • And so much more!

To take a closer look at the course curriculum, click here!

Awesome Perks

As an added bonus, we’ve included some pretty useful resources with this course, such as: 

  • Draw.io Process Flowchart Template
  • Draw.io Process Flowchart Template – Multi-Levels
  • PowerPoint Slide decks (in PDF form)
  • Source files for activity solutions
  • And so more… (seriously – there are like 40 downloads for this course!)

The Extras

  • Money-Back Guarantee
    If you’re not happy with the course, contact us in the first 30 days and we’ll give you your money back.
  • Lifetime Access
    Enrollment grants you unlimited access to your course and any activities, resources, handouts, and quizzes for life.
  • 1-on-1 Support
    Unlimited 1-on-1 support directly from your instructor for any questions you might have.

Jeremy Aschenbrenner,
Chief Instructor

Meet Your Instructor

Hi, I’m Jeremy Aschenbrenner!
Many know me better as The BA Guide.

After gaining a decade of valuable experience in business analysis and consistently delivering successful projects that drive value for organizations, I decided to follow my passion for teaching others. This led me to establish The BA Guide, a platform dedicated to empowering individuals and organizations by sharing my expertise.
Learn more about me here

The Beginners Guide to Process Flowcharts Course

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testimonials

Customer Appreciation

"The best part of my learning experience is I started applying the skills I learned in this class on the job immediately and received very positive feedback. The class was easy to follow, well designed. This was a great way to learn a new skill in such a short period of time. Thank you!"
Lana S. -
"The course was fantastic! Very well explained, just the essential information with plenty of practice to really learn these skills. Really great for beginners and people with some experience who want to straighten up their basics and do flowcharts properly."
Sascha N. -
"This course took me from not understanding much about process mapping to being confident and ready to take on this task for my new role as a Business Analyst / Project Manager. I highly recommend this course to anyone wanting to increase their understanding of process mapping."
Catherine N. -

Course Curriculum

Check out the lectures of the course

The Beginners Guide to Process Flowcharts

Course Kickoff

  1. Welcome to the Course!
  2. Meet Your Instructor - Jeremy Aschenbrenner

Getting Things Started

  1. Process Mapping in the Real World
  2. The End Goal
  3. Getting Things Started: A Quick Recap
  4. Let's Ensure You Understand

Breaking Down the Process Flowchart: The Basics

  1. Symbols Overview
  2. Start & End Symbols
  3. Sequence/Flow Direction Symbol
  4. Process Symbol
  5. Verbs for Process Task Names
  6. The Basics: A Quick Recap
  7. A Base Symbols Example: Mac & Cheese
  8. ACTIVITY: Peanut Butter and Jelly Process
  9. Solidifying the Basics

Process Mapping Tool: Draw.io

  1. Introducing Draw.io
  2. Opening Draw.io
  3. Saving Files
  4. Draw.io - 'Remember this setting'
  5. Opening Files
  6. Shape Tools
  7. Connecting Shapes With Data Flow Arrows
  8. Pages and Tabs
  9. Background & Color Options
  10. Documenting Mac & Cheese Process Flowchart in Draw.io
  11. The BA Guide Draw.io Template
  12. ACTIVITY: Prepare Peanut Butter and Jelly
  13. ACTIVITY: Insurance Claims Process
  14. ACTIVITY: How to apply for the CBAP

7 Steps to Create a Process Flowchart

  1. Introduction to the 7 Steps
  2. Step 1: Understand the Goal
  3. Step 2: Determine Scope
  4. Step 3: Brainstorm Tasks
  5. Step 4: Identify Owners
  6. Step 5: Arrange into Sequence
  7. Step 6: Document Into Flowchart
  8. Step 7: Review With Others
  9. Let's Validate You Understand The 7 Steps

Beyond the Basics: Additional Symbols

  1. Beyond the Basics Intro
  2. Decision/Gateway Symbol
  3. ACTIVITY: Insurance Claims Process - Update with Decision Symbols
  4. Decision Symbol: Assignment Solution Walkthrough - Part 1
  5. Decision Symbol: Assignment Solution Walkthrough - Part 2
  6. Common Decision Symbol Mistake
  7. Data Symbol (Input/Output)
  8. ACTIVITY: Insurance Claims Process - Update with Input/Output Symbol
  9. Input/Output Symbol: Assignment Solution Walkthrough
  10. Input/Output Symbol Text
  11. Common Output Symbol Mistake
  12. Stored Data Symbol
  13. ACTIVITY: Insurance Claims Process - Update with Stored Data Symbols
  14. Stored Data Symbol: Assignment Solution Walkthrough
  15. Pay at the Pump Activity - Kickoff
  16. Pay at the Pump Activity - Notes Review
  17. Pay at the Pump Activity - Summarize Notes
  18. ACTIVITY: Pay at the Pump - Mid-Course Assessment
  19. Pay at the Pump Activity - Solution Walkthrough
  20. Validating Your New Knowledge
  21. Quiz Application - Additional Hands On
  22. Quiz Application Activity - Solution Walkthrough

Creating a Swimlane Process Flowchart

  1. Introducing the Swimlane Flowchart
  2. Practicing with Swimlanes: Password Reset
  3. Vertical Swimlane
  4. Common Swimlane Mistake
  5. ACTIVITY: Insurance Claims Process - Update with Swimlanes
  6. Update with Swimlanes - Solution Walkthrough
  7. All About Swimlanes

Enhance your Flowchart with Levels

  1. Flowchart Levels Introduction
  2. Understanding Flowchart Levels
  3. Tying the Levels Together (Numbering Convention)
  4. Indicating the Start and End of a Multi-Level Flowchart
  5. ACTIVITY: Mac and Cheese - Fill in the Blank Activity
  6. The BA Guide Draw.io Multi-Level Template
  7. Levels Example: Customer Transaction Process (Level 0)
  8. Levels Example: Customer Transaction Process (Level 1) [Part 1]
  9. Levels Example: Customer Transaction Process (Level 1) [Part 2]
  10. Levels Example: Customer Transaction Process (Level 1) [Part 3]
  11. Levels Example: Customer Transaction Process (Level 2)
  12. Saving a Multi-Level Flowchart
  13. Combining Flowcharts to Make a Seamless Process
  14. Too Long for One Page
  15. Flowchart Levels Quiz
  16. ACTIVITY: Mac and Cheese - Merging Level 2 Flowcharts
  17. ACTIVITY: Final Activity - Pulling it All Together

Next Steps

  1. Well done! What's Next?

The Beginners Guide to Process Flowcharts Course

Enroll for $17
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COURSE PREVIEW

The Beginners Guide to Process Flowcharts

Welcome to the Course!

Process Mapping in the Real World

The End Goal

Enroll now to access the full course