How Business Analysis Creates Valuable Customer Experiences: Part 1

How Business Analysis Creates Valuable Customer Experiences

In the not-so-distant past, a visit to the bank often meant piles of paperwork, and a significant investment of your time and energy. Today, Business Analysts (BAs) are changing all that. In part one of a two-part blog series, we’ll explore how BAs are creating valuable customer experiences, using the banking landscape as an example.