The Benefits and Drawbacks You Should Know About The Survey Technique

Surveys are a technique that can help identify potential problems or pain points within business processes and operations. With a well-defined objective and solid planning, a Business Analyst can administer a survey that elicits a lot of thoughts and ideas from respondents, provides them with useful insights, and helps pinpoint them to the heart of existing issues.

But how do you know which type of survey method to go with, and what are some of the fundamentals for survey success? We’ll break this all down together.