How Business Analysis Creates Valuable Customer Experiences: Part 2

How Business Analysis Creates Valuable Customer Experiences Part 2

The modern banking experience has come a long way from what had been traditionally expected of financial institutions. In part one of a two-part blog series, we explore how business analysis has assisted banking institutions to focus more on digital touchpoints and features, specifically unraveling the partnership between BAs and UX Designers.

How Business Analysis Creates Valuable Customer Experiences: Part 1

How Business Analysis Creates Valuable Customer Experiences

In the not-so-distant past, a visit to the bank often meant piles of paperwork, and a significant investment of your time and energy. Today, Business Analysts (BAs) are changing all that. In part one of a two-part blog series, we’ll explore how BAs are creating valuable customer experiences, using the banking landscape as an example.

Important Business Analysis Techniques You Should Know

Business moves fast and is ever-evolving. To excel in this very pivotal role, Business Analysts (BAs) need to be well-versed in analysis techniques that can help us draw out information and produce insights that uncover needs, opportunities, weaknesses, and issues. Read on to learn about some important techniques BAs need to master.

The Perfect Career Trifecta

We all want to feel fulfilled in what we do for a living, in the job we work day to day. I found fulfillment in being a Business Analyst (BA) and, now, as a coach who helps ambitious and prospective BAs break through barriers, thrive in their professional development, and open doors for their futures.

In this article, I’ll highlight why the BA role is such an appealing career path, so you can decide if it’s the right move for you too! And if it is, I’ll also throw in a little guidance on how you can get started.

Top Business Analyst Certifications

As the business analysis market continues to heat up, many Business Analysts are vying for ways to stand out amongst the crowd and because of this, BA certifications have become a hot commodity.